Systems
- Assistant operational
- Calendar Sync operational
- Client Applications operational
- Email Sync operational
- Location Services operational
Incidents
Delays in email sync
We are investigating delays in email sync impacting a subset of our users.
The issue might manifest itself as email threads in Woven not showing up or not updating quickly. Related, Woven Assistant might also not react to requests at all or in a timely manner.
We believe the incident is related to an issue with our underlying cloud infrastructure provider. We will update the incident as information becomes available.
Delays in calendar sync
We are investigating delays in calendar sync impacting a subset of our users. The issue might manifest itself as events in Woven not updating to their latest state quickly, after they are modified outside of Woven.
Update 2018-11-09 20:04:01 UTC
Calendar sync is catching up (and we continue to monitor its status). If you encounter further issues, let us know via support@woven.com.
Delays in real time notifications
We are investigating delays in delivery of real time notifications to client applications.
Update 2018-11-08 13:50:29 UTC
We have identified the cause of real time notification delays and working on a fix.
Update 2018-11-08 14:40:17 UTC
We have rolled out the fix and continue to monitor the performance of real time notifications.
Update 2018-11-08 16:32:45 UTC
Real time notifications are catching up and clients apps are now responsive to real time changes. If you encounter further issues, let us know via support@woven.com.