All Systems operational.

Systems

Incidents

2018-12-21 17:54:31 UTC resolved Assistant Email Sync
Delays in email sync

We are investigating delays in email sync impacting a subset of our users.

The issue might manifest itself as email threads in Woven not showing up or not updating quickly. Related, Woven Assistant might also not react to requests at all or in a timely manner.

We believe the incident is related to an issue with our underlying cloud infrastructure provider. We will update the incident as information becomes available.

2018-11-09 19:13:15 UTC resolved Calendar Sync
Delays in calendar sync

We are investigating delays in calendar sync impacting a subset of our users. The issue might manifest itself as events in Woven not updating to their latest state quickly, after they are modified outside of Woven.

Update 2018-11-09 20:04:01 UTC

Calendar sync is catching up (and we continue to monitor its status). If you encounter further issues, let us know via support@woven.com.

2018-11-08 13:22:47 UTC resolved Client Applications
Delays in real time notifications

We are investigating delays in delivery of real time notifications to client applications.

Update 2018-11-08 13:50:29 UTC

We have identified the cause of real time notification delays and working on a fix.

Update 2018-11-08 14:40:17 UTC

We have rolled out the fix and continue to monitor the performance of real time notifications.

Update 2018-11-08 16:32:45 UTC

Real time notifications are catching up and clients apps are now responsive to real time changes. If you encounter further issues, let us know via support@woven.com.